This module covers...

  • Developing a stakeholder engagement plan
  • Frameworks and templates for a plan
  • Stakeholder interviews
  • How to conduct a great discussion
  • Stakeholder discovery sessions
  • Importance of ask-not-tell
  • Sucking it up and listening to complaints
  • Hearing them tell you how to do your job
  • When is the right moment to involve them?
  • Frequency of contact